Systematic Quality Controls

Quaity Control Systems for all areas of operations.
Quaity Control Systems for all areas of operations.

Q-PRESS! An Exclusive Q Hotels QC System

To meet the challenges of delivering fail-safe high quality services consistently, Q Hotels founders Jags Patel and Viran Nana turned to technology and developed Q-PRESS! A Quality Control System for all areas of operations. Q-PRESS! was so effective in providing on demand and automated quality control solutions, in June 2006 it was implemented at all Q Hotels properties and facilitated visibility, accountability and control in the following areas.

Team Members Module

  • Hiring the right people, maintaining a pleasant work environment and rewarding team members with praise and benefits.
  • Providing the necessary tools and training to help team members achieve maximum performance.

Product Quality Module

  • Management of on-going capital expenditure program to ensure our high quality image is preserved and reflected at all times.
  • Quality detailed common area, room inspection, preventive maintenance and renovation reporting.

Q Hotels Best Practices Module

  • Identifying the most effective and efficient proven solutions to common obstacles and establishing 'Best Practices'.
  • Testing, refining and redefining 'Best Practices' through successful new practices and resolutions to ensure continuity.

Operations Manual Module

  • Addresses all operations related issues such as Check-In Process, Check-Out Process, Adjustments to Folios, How to Handle Customer complaints, Housekeeping Procedures and Preventative Maintenance Procedures.
  • Front Desk, House Keeping, Purchasing and Routine Maintenance Forms. Sales, Marketing and Revenue Management.
  • Simplifying the flow of information and ensuing necessary information is recorded correctly for action.
  • Maintain and review Guest Satisfaction Surveys.

Continuing Education Module

  • Operating Procedure Manuals Update, Enhancement and Maintenance.
  • Ongoing Periodic Training Enforcement to ensure adaptation to continuous environmental changes for continued success.

We're here to serve.  How can we help?

Contact Us

Our Current Portfolio:

Holiday Inn Express
West Dallas


4321 Communications Dr,
Dallas, Texas 75211

Phone: 1-214-331-0505
Fax: 1-214-331-0522

View portfolio page...

Courtyard by Marriott
Fort Worth West


6400 Overton Ridge Blvd,
Fort Worth, Texas 76132

Phone: 1-817-294-7600
Fax: 1-817-294-7606

View portfolio page...

Fairfield Inn & Suites


2900 W. University Drive
Denton, Texas 76201

Phone: 1-940-384-1700
Fax: 1-940-384-1788

View portfolio page...

Holiday Inn Express
South Arlington


1721 Pleasant Place,
Arlington, Texas 76015

Phone: 1- 817-784-8750
Fax: 1- 817-288-1505

View portfolio page...