Q is for Quality and Quality Always Sells

Q Hotels, you could say we're more than a little obsessed with quality. After all, Quality is in our name, at the core of our Mission Statement, drives our procedures and is the foundation of our guest and client doctrine 'The Quality Experience'. Why? It's simple really, we believe that 'Quality Always Sells' and continues to sell and satisfy long after the product or service is delivered, and long after it is consumed.

Mission Statement

Core Principles and Guidance:

• Quality - in all that we do, do it well, do it better than others and do it with pride.
• Experience - it's a people business about relationships, trust, reliance and satisfaction, the expectations of which should always be exceeded.
• Deliver The Quality Experience - to each client, each guest, each co-worker, each time - every time - every day.
• Refine and redefine The Quality Experience - through actively listening and positively engaging all guests, all clients and all co-workers.
• Foster partnership - to ensure The Quality Experience is successfully delivered and merited at every property and in every department.